We returned lost teddies, sparking joy, engagement, and brand love
01
Cultural relevance
We highlighted a real family pain point: lost children’s teddies disrupt travel. The campaign tapped into parental emotions, embedding Heathrow Express in a relatable conversation.
02
Originality
No one else told the story of lost teddies. Partnering with Loved Before, we turned a common stressor into a heartwarming, purpose-led initiative that naturally aligned with family-friendly travel.
03
Unified Thinking
Strategy, creative, and execution worked seamlessly: research-led media pitches, social content, and broadcast coverage delivered one cohesive story, ensuring consistent messaging across every touchpoint.
04
NARRATIVE-LED
Operation Teddy Rescue built an evolving story, combining human interest with practical support. Social, media, and broadcast amplified a campaign designed to engage, share, and grow brand warmth over time.